IT Service Management Consultancy

Domain Integrators will provide tailored workshops, on-site consultancy to guide your organization through your ITIL® implementation challenges

TIL® implementation challenges

• How do your Service Delivery and Support Processes measure up against best practice? – Our consultants will apply our proven ITIL ® gap analysis methodology to identify your key issues
• How do you implement ITIL ® successfully?
• How should you Prioritize your ITIL ® Initiatives ?
• How will your organization change the culture of the IT operations organization
• What organizational structures will effective ITIL ® processes require?
• How do you moving from a Technology focus to a Service focus?
• How do you establish clear process ownership and effective measurement?

ITIL Process Maturity Assessments

Using a standard methodology, Domain Integrators will assess the maturity of your IT Service Management organization and provide a practical roadmap towards best practice processes.

The methodology supports a cost-effective approach through questionnaires, facilitated workshops, and an actionable report together with a high-level management summary.

Depending on the size of your organization and number of IT Service Management staff our typical turnaround for such an assessment is 2-4 weeks.

ITIL Implementation Consulting

Domain Integrators brings together senior IT professionals who have front-line experience in IT operations support and systems delivery. In particular, Domain Integrators works with implementation partners Client Solutions, for the implementation of complex IT Service Management solutions.